This is such an incisive take on retention! The distinction between visibility and trust really resonates. I've seen so many businesses ramp up touchpoints thinking its connection, but it just feels like presure. The idea that clear boundaries actually create safety rather than distance is something I wish more consultants understood.
This is such an incisive take on retention! The distinction between visibility and trust really resonates. I've seen so many businesses ramp up touchpoints thinking its connection, but it just feels like presure. The idea that clear boundaries actually create safety rather than distance is something I wish more consultants understood.
Aw thank you so much for your reply.